General Terms and Conditions of Purchase
By making a purchase on this site you declare that you have read, understood and accepted the Terms and Conditions of Purchase.
GENERAL TERMS AND CONDITIONS OF PURCHASE
SMART-LENSES.COM
GENERAL DESCRIPTION
Welcome to Lentes-Smart.com. The terms "we", "us" and "our" refer to Lentes-Smart.com.
Lentes-Smart.com operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the "Services").
The following terms and conditions, and all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.
By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service, you must not use our Services.
SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in the country or jurisdiction in which you reside.
Furthermore, you declare that you have the legal capacity to make purchases through our website.
To use the services, including accessing our online stores, browsing them, or purchasing any product or service we offer, you may be asked to provide certain information, such as:
- email address
- billing address
- method of payment
- mailing address
You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for preserving the security of your account credentials and all activity that takes place on your account.
You may not transfer, sell, or assign your account to another person.
SECTION 2: OUR PRODUCTS
We have made every effort to provide an accurate representation of our products and services in our online stores.
However, please note that the colors, appearance, or certain details of the product may differ from how they appear on your screen due to the type of device you use to access the store.
We do not guarantee that the appearance or perceived quality of the products or services you purchase will meet your personal expectations or be identical to those shown in our online stores.
All product descriptions are subject to change at any time without notice.
The customer accepts that the functions, features and capabilities of the product are only those described on the official product page and in its user manual.
The customer's subjective perceptions of quality, performance, or personal expectations do not constitute a manufacturing defect or a valid reason for return.
SECTION 3: TECHNOLOGICAL PRODUCTS AND COMPATIBILITY
The products sold by Lentes-Smart.com are technological devices that may require:
- initial configuration
- synchronization with mobile applications
- internet connection
- software updates
The correct functioning of the product may depend on external factors such as:
- mobile phone model
- operating system version
- device configuration
- applications used
Lentes-Smart.com does not guarantee compatibility with all mobile devices on the market.
The customer accepts that the correct configuration and use of the product is the user's responsibility.
SECTION 4: RESPONSIBLE USE OF THE PRODUCT
Some products sold by Lentes-Smart.com may include audio or video recording features.
The customer is responsible for using the device in accordance with applicable laws relating to:
- privacy
- audio or video recording
- use of electronic devices
Lentes-Smart.com is not responsible for the misuse of the product by the user.
SECTION 5: ORDERS
When you place an order in our store, you are making a purchase offer.
Lentes-Smart.com reserves the right to accept or reject any order for any reason.
An order will not be considered accepted until:
- The payment has been confirmed.
- The order has been processed by our system.
Please review your order carefully before confirming it, as it may not be possible to cancel it once it has been processed.
Purchases are subject to our returns and refunds policy.
The customer declares that the purchases made are for personal use and not for resale.
SECTION 6: PRICES AND BILLING
Prices, discounts, and promotions may change at any time without prior notice.
The applicable price will be the one in effect at the time the order is placed.
Published prices may not include:
- taxes
- shipping costs
- logistics management expenses
- possible customs charges
For all purchases you agree to provide valid, complete and up-to-date payment information.
SECTION 7: SHIPPING AND DELIVERY
The delivery times shown in the store are estimates and do not constitute a guarantee of delivery on a specific date.
Shipments are handled through external logistics companies.
Once the order is handed over to the courier company, Lentes-Smart.com fulfills its obligation to ship the product.
SECTION 8: CHARGEBACKS AND PAYMENT DISPUTES
The customer agrees that before initiating any chargeback or bank dispute, they must first contact Lentes-Smart.com's customer service to attempt a resolution.
Initiating a chargeback without first contacting the merchant may be considered misuse of the payment system.
In the event of a dispute or chargeback, Lentes-Smart.com may present the following as evidence:
- order confirmation
- buyer's IP address
- acceptance of the terms and conditions
- Shipping and delivery information
- customer communication history
SECTION 9: ACCEPTANCE OF TERMS
By making a purchase on Lentes-Smart.com, the customer declares that they have read, understood and accepted these Terms and Conditions of Purchase.
SECTION 10: APPLICABLE LAW
These Terms and Conditions shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Lentes-Smart.com operates.
Any dispute arising from the use of the site or the purchase of products will be submitted to the appropriate competent courts.