Terms of service

GENERAL DESCRIPTION

Welcome to Lentes-Smart.com. The terms “we,” “us,” and “our” refer to Lentes-Smart.com. Lentes-Smart.com operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Lentes-Smart.com uses Shopify technology that allows us to provide these Services.

The following Terms and Conditions, along with all referenced policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and include areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms or the Privacy Policy, you must not use our Services.


SECTION 1: ACCESS AND ACCOUNT

By accepting these Terms of Service, you represent that you are of the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online store, browsing, or purchasing any product or service we offer, you may be required to provide certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal right to provide such information.
You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses linked to your account.


SECTION 2: OUR PRODUCTS

We have made every effort to display our products and services as accurately as possible on our online store. However, please note that colors or the appearance of products may differ from how they appear on your screen due to device type and settings.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is displayed online.
All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities for any person, geographic region, or jurisdiction as we see fit.


SECTION 3: ORDERS

When you place an order, you make an offer to purchase. Lentes-Smart.com reserves the right to accept or reject your order at its sole discretion. Your order is not accepted until Lentes-Smart.com confirms acceptance and receives and processes your payment. Please review your order carefully before submission, as we may not be able to accommodate cancellation requests after acceptance.
If we do not accept, modify, or cancel an order, we will attempt to notify you by the email, billing address, or phone number provided at checkout.
Your purchases are subject only to returns or exchanges in accordance with our Refund Policy [LINK].
You represent and warrant that your purchases are for personal or household use only and not for resale or export for commercial purposes.


SECTION 4: PRICES AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be stated in your order confirmation email. Unless otherwise specified, prices do not include taxes, shipping, handling, customs, or import fees.
Prices displayed on our online store may differ from those offered in physical or third-party stores. From time to time, we may offer promotional pricing subject to separate terms and conditions. If a conflict arises between a promotion and these Terms, the promotion terms will prevail.
For all purchases made through our store, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account information, including your email address and payment details, so we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use that credit card; (iii) your credit card company will honor the charges incurred; and (iv) you will pay all applicable charges, including shipping, handling, and taxes, if any.


SECTION 5: SHIPPING AND DELIVERY

We are not responsible for delays in shipping or delivery. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping companies, customs processing, or events beyond our control. Once we deliver the products to the shipping carrier, ownership and risk pass to you.


SECTION 6: INTELLECTUAL PROPERTY

Our Services—including, without limitation, trademarks, logos, text, samples, images, graphics, product reviews, video, and audio, as well as their design, selection, and arrangement—are the property of Lentes-Smart.com, its affiliates, or licensors, and are protected by U.S. and international copyright and intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.
All rights not expressly granted herein are reserved by Lentes-Smart.com. Unauthorized use may violate intellectual property laws.


SECTION 7: OPTIONAL TOOLS

We may provide you with access to third-party tools over which we have no control or supervision. You acknowledge and agree that such tools are provided “as is” and “as available,” without warranties or endorsements. You assume full responsibility and risk when using any optional third-party tools available through the site.
Future new features or tools added to the Services will also be subject to these Terms of Service.


SECTION 8: THIRD-PARTY LINKS

The Services may include materials or links to third-party websites (including embedded functionalities). We are not responsible for examining or evaluating the content or accuracy of such third-party sites. Accessing them is at your own risk.
We are not liable for any damage or loss related to your use of third-party websites, products, or services. Please review their terms and policies carefully before engaging in any transaction.


SECTION 9: RELATIONSHIP WITH SHOPIFY

Lentes-Smart.com uses Shopify technology to provide the Services. However, all sales and purchases made in our store are directly between you and Lentes-Smart.com. You acknowledge and agree that Shopify is not responsible for any part of the sales process, including injuries, damages, or losses resulting from products or services purchased. You expressly release Shopify and its affiliates from any claims or liabilities arising from your transactions with Lentes-Smart.com.


SECTION 10: PRIVACY POLICY

All personal information we collect through the Services is governed by our Privacy Policy [LINK], and certain data may also be subject to Shopify’s Privacy Policy.
By using our Services, you acknowledge that you have read and understood these privacy policies.


SECTION 11: COMMENTS

If you submit, upload, post, or otherwise provide feedback, suggestions, or reviews (“Comments”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments in any medium for any purpose, including commercial use.
You represent that you own all rights to your Comments and that they comply with these Terms. We reserve the right to monitor, edit, or remove Comments that we deem unlawful, offensive, defamatory, or otherwise objectionable.


SECTION 12: ERRORS AND INACCURACIES

Occasionally, there may be information in the Services containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, or availability. We reserve the right to correct any errors and to update or cancel orders at any time without prior notice.


SECTION 13: PROHIBITED USES

You may use the Services only for lawful purposes. You agree not to use them to violate laws, infringe on intellectual property rights, harass others, or upload malicious code, spam, or false information. We reserve the right to suspend or terminate your account if you violate these Terms.


SECTION 14: TERMINATION

We may terminate this agreement or your access to the Services at any time without notice, and you will remain liable for all amounts due up to the date of termination. Certain sections—such as Intellectual Property, Comments, Disclaimers, and Indemnification—will survive termination.


SECTION 15: DISCLAIMER OF WARRANTIES

Unless expressly stated otherwise, the Services and all products provided are offered “as is” and “as available” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose. We do not guarantee that use of the Services will be uninterrupted or error-free.


SECTION 16: LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lentes-Smart.com and its affiliates, including Shopify, shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising from your use of the Services or products purchased.


SECTION 17: INDEMNIFICATION

You agree to indemnify and hold harmless Lentes-Smart.com, Shopify, and their affiliates from any claims or damages arising out of your breach of these Terms or violation of any law or third-party rights.


SECTION 18: SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.


SECTION 19: WAIVER; ENTIRE AGREEMENT

Failure to enforce any right or provision of these Terms shall not constitute a waiver. These Terms and related policies constitute the entire agreement between you and Lentes-Smart.com and supersede any prior agreements.


SECTION 20: ASSIGNMENT

You may not assign or transfer these Terms without our prior written consent. We may transfer or assign our rights and obligations without your consent.


SECTION 21: GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which Lentes-Smart.com operates (Guadalajara, Jalisco, Mexico).


SECTION 22: HEADINGS

Section headings are included for convenience only and do not affect interpretation.


SECTION 23: CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or modify these Terms at our discretion by posting updates on our website. Your continued use of the Services after changes are posted constitutes acceptance of those changes.


SECTION 24: CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us at:

Lentes-Smart.com
📧 info@lentes-smart.com
📍 Guadalajara, Jalisco